Gift Muchindu appointed Front Office Manager

by Royalty on

It was author Douglas Adams who said; “to give real service you must add something which cannot be bought or measured with money, and
Ithat is sincerity and integrity”

The Royal Livingstone Hotel’s newly appointed Front Office Manager Gift Muchindu knows all about the value of sincerity and integrity.
Muchindu says; “personal growth precedes professional success. I am driven by my passion for people and my will to make a difference. Sun
International Zambia has allowed me to grow not only as a person but as a trusted professional”.

As Front Office Manager, Gift’s role will focus – among others, on customer service, building client relationships, cost control measures and
ensuring the efficient and effective management of all front line staff. He will also be responsible for the training and development of all staff
members within his department.
As part of our commitment to grow within, The Royal Livingstone Hotel continues to empower, recognize and reward good work. Giulio Togni,
Royal Livingstone Hotel Manager says: “We take great pride in our own, and in the development of Zambian hospitality professionals. Gift
has been with us since the hotel opened a decade ago and it is his passion and drive to succeed that made him the ideal candidate”.

Gift has a Diploma in Hotel Management from the Sylva Professional College. He also obtained Self-Leadership, Effective Coaching Skills
and Accurate Business & Management certificates during his tenure at the resort.

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